iRepairTrust

A WhatsApp-first website and a staff CRM for a phone and laptop repair store in Delhi.

The brief

iRepairTrust repairs phones, laptops and smartwatches in Delhi. The website's job is to turn a search into a WhatsApp conversation quickly. Behind the counter, staff needed one system to log each device, quote and repair from intake to pickup.

Client: iRepairTrust
Industry: Device repair
What we did: Business websites, Custom CRMs
Platforms: Web
Year: 2026
Status: Delivered
Live site: irepairtrust.com

Design vision

Two ideas shaped the design. For customers: answer the exact question they searched, then get them into a WhatsApp chat with the device and the issue already filled in. For staff: one system where each role sees only what it needs, from intake to pickup. The site sets a dark, close-up photo of a circuit board behind the headline, uses blue as the one action colour, and keeps the type plain and large so it reads easily on a phone.

What we built

Search-friendly pages
Pages for each service, device type and brand, written for the questions people search.
WhatsApp-first enquiries
Every page leads to a WhatsApp chat with the device and issue already filled in.
Repair guides
A blog for repair tips and guides.
Staff CRM with roles
A repair-shop management system where each role sees only what it needs, such as the front desk and the technicians.
Job tracking
Intake, quote, repair status and pickup on one record for each device.

Visit irepairtrust.com